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I purchased my first Vizio tv less than a year ago. A month after I purchased it - it started giving me issues connecting to wifi. It was a 60" Smart LED Tv. Well I was excited until that moment when the issues started. Tech Support took a bit to get me situated but i've worked in tech support so i know there are certain steps that need to be taken to ensure the product needs to be replaced. They had someone come out and replace the main board and still the Tv continued to disconnect itself from the internet or say it was connected but not recognize it when you opened the apps - it was horrible.. Long Story short. They said i'd have a Recertified Tv but exactly the same within a week... It took two weeks to get me a tv. The men that came out to swap tv's were not knowledgeable of the issue or anything at all. They were just there leaving a tv and picking up another so they just said sign here, here and here. I went into the room noticed the tv was not the same tv. We waved them down and he said on the paperwork it showed it was the same but i'd need to contact vizio.


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