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I have been to many Jack in the Box locations. The one here in Gun Barrel City, TX has the worst customer service I have ever seen. I normally do not complain but every experience I have had at this store is awful. They are always out of items, the employees do not know the menu, the employees are always rude, it takes forever for my food to come out & most of the time my food is wrong. I have tried making a complaint online & over the phone & all I get is a survey & never get to talk to someone in person. I love Jack in the Box food but some changes need to be made or they will lose my business forever.


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