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Terrible customer service. One of their agents ordered the wrong accessory which was shipped to my house. I went to return it for the correct one and they would not exchange it because it had been over 15 days. The store manager, Austin would not make an exception. I called the 1 800 customer service number and they are correcting the mistake and sending me the correct part - no charge. Now that's how you treat a customer who has been with you for over 19 years!<br /> <br /> Save yourself the trouble and do not visit store #3111 in Ankeny.


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