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Original Comment Huge FAILS at Gold's Gym Rockville, MD<br /> I have been a loyal paying member of Gold's Gym for over 10 years. I attend noon classes 5 days a week. I have never missed a payment or been late. I buy your shirts, towels, and products - two shirts just this week. I have never complained or written but that changed today.<br /> For the second time this year, with no notice, classes were canceled in the gym for &quot;meetings&quot; in the exercise room. Sure enough, there were 20+ Golds employees (not from the local gym I belong to) set up with tables and chairs in the exercise room instead of the regularly scheduled body flow and CSX classes.<br /> I was in the gym yesterday and NO notice was made of the cancelations for today. I was in every day this week and no notice. BUT when I arrived for the class today a note was on the counter. It is not logical that this meeting was an emergency meeting planned just this morning. Why would Golds not give me the courtesy, respect, and kindness AHEAD of time that they would BREAK my contract with them and again not hold a class that I paid for? HUGE fail Golds.<br /> The exercise room is made for exercising. If you need to hold a meeting go to a facility made for such and don't fail to provide the service that members pay for!<br /> This year in addition to holding 2 meeting in the exercise room and giving us NO notice before canceling classes, you also canceled 6 classes because no instructor showed - after your clients were there waiting. You also increased my rates!<br /> This is unacceptable. Failure to give notice is not only disrespecting of your paying members schedule, time and needs but it violates the basic tenant of contracts and business!<br /> As I search for a new gym, I am giving you NOTICE that I will no longer be a member of your gyms!<br /> Shame on your poor customer relations, planning, and lack of respects for your paying and loyal customers.

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