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Original Comment I could not be more unhappy with Subaru than I currently am.<br /> This is my second Subaru. My first was an Outback I purchased new from Barber Subaru in Ventura. Unfortunately, Barber is no longer around. We now have Kirby who I am just as unhappy with. <br /> At this point, I'm almost done with Subaru in general. The service or lackthereof I have received since purchasing my used 2009 Forester has left a sour taste in my mouth.<br /> I have a 2009 Forester that has a Takata Recall along with a secondary air injection pump.<br /> The letter I received from you states to &quot;immediately&quot; contact my Subaru Retailer. So I call the dealer where I purchased the car. I am told they cannot perform the recall until July.<br /> Is this an acceptable solution for something that can &quot;cause great bodily injury or death&quot;???? I think not.<br /> The interesting thing is that the dealer in Thousand Oaks can perform the recall much sooner.<br /> Can you please explain to me how this can be?<br /> I have called your customer service folks on numerous occasions, they have been no help either.<br /> I have been told Subaru isn't liable, that it's the dealers responsibility.<br /> All I know is that Subaru is the manufacturer. If that air bag explodes causing &quot;great bodily injury or death&quot;, guess who is responsible???<br /> That's right. And if that happens, you better believe I will seek legal council.<br /> And July is an acceptable time frame to resolve this?<br /> 6+ months? Really??!?!?<br /> I find this to be completely unacceptable.<br /> Shame on you Subaru.

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