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Good Day<br /> I have been a Sam's Club member since 1988. I spend a lot of money there for my business and my home. I have never had a bad experience until last week. I have the preferred member card and am eligible for the instant savings that are posted on various items. I am a Grandfather and periodically we (my wife and I) buy our granddaughter dippers and those sorts of things to help our son and his wife. <br /> <br /> We were shopping for things with no urgency and noticed there was an instant savings of 10$ on the 140 pack of Huggies dippers if you bought two packs or one and a pack of wipes. we add the dippers to the cart and look for the wipes which are and the other end of the isle on the opposite side. They also have and instant savings of $8, if you buy two packs or one of these and a pack of dippers. We couldn't believe the savings. We were lead to believe and we would save $18 on the pair. We didn't need to buy them but to get those savings we added them to the cart and decided to check it out before we made the purchase. <br /> <br /> At the checkout counter we asked the girl to do a price check before we decided to get them and it knocked off $4 for each. We explained the signs and she agreed that if that is what the sign said then we should get the deal but just to be sure she asked someone else who asked someone else and then those to proceeded back to check the signs. We waited and waited and my wife went back to see what the deal was. While she was back there and girl that I have known since I have shopped there approached me and said she needed to know what the problem was and I told her. She went back there. Now its been about twenty minutes and the girl I know came back and told me that there is no sign over the dippers. I told her that I saw it or we would not be discussing this right now. So I went back there to find my wife in tears because one of the associate had called her an idiot and accused her of not knowing simple math. They were telling her that the deal was on the wipes and if you got the dippers it was $4 off each one. I noticed that now the sign had been removed. My wife has been teaching school for almost twenty years and the thought of this boy telling her that she didn't know what 4+4 was made her extremely upset. He was a stock boy and informed my wife that he didn't even shop at Sam's and he could understand it, 4+4=8....got it? She put her finger in his face and told him that she had had enough of his inconsiderate attitude and that he better back off that we didn't need him here anyway.<br /> <br /> Now comes the shift supervisor Greg. He has been listening to the action on his radio and been informed by the stock boy that this crazy woman threatened him. Greg starts on my wife about how she needed to learn how to be more courteous to people and that he wasn't going to stand there and let her call his employees names. So I stepped between them and ask him what he was going to do about it. He went pale and realized that he had just made a threat to my wife. <br /> <br /> I have tried to contact the Store Manager, Tim Hasson but he is never available. This really has nothing to do with the dippers or the prices. It has to do with the way we were treated and talked to. They don't seem to realize that while I am in that store they are working for me. My money pays their salaries. I really don't think it was necessary for all of those people to run back there and investigate the issue. Someone took the sign down and made out like we were trying to do something wrong. We are thinking about not renewing our membership and going to Publix.


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