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On October 23, 2020, I purchase an extension table for my Singer 6800 sewing machine. As of this writing (December 9, 2020), still have not received table or refund. Three months and no closure except for hundreds of emails and promises of shipping or refund and nothing. Customer service lies and states they shipped the item and/or requested a refund (Dana). Now Dana claims she found the shipment in the warehouse and would ship immedately. That was 3 days ago and still no tracking info or table. Unbelieveable how Singer has become one of the worst companies to deal with. Used to use Singer all the time -- never again.


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