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Original Comment my name is christina franklin and i just wanted to let you know what a below par company rcn is. we had to get rid of verizon because the owners of our building would not let them in. based on the suggestion of our property manager, greg williams, we selected rcn and the salesman brian crowe, must have given him monies to recommend rcn. we have had nothing but problems since day one, which is in december. everytime we stream our programs the signal shuts down and we always have to reboot. we have had eight tech to come out and still the same problem. we even updated to 250 mbps and still the same problem. we are paying good money to have these streaming apps and we cannot enjoy them at all. my husband and i are on a fixed income and he has 4th stage kidney failure. he has not enjoyed any of his programs since rcn was installed. how long must we suffer with this kind of product. the tech blamed it on our tv,but your tech checked out our tv and the tv passed with flying colors. we have a smart tv. why cant your tech do the job right the first time. we are not going to recommend rcn to anybody that we know, because if you cant fix this problem, what can you fix.

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