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Original Comment Hello my name is Julian Loya i purchased my vizio tv in November no real problems if i would have done my research i would have saved up a lil more to get a better model sound wasn't that great oh well so fast forward to may i pick up this vizio sound bar i wad all happy gonna hook it up and have a great weekend well i hook it up just like in all the diffrent ways and nothing was getting so frustrated and angry wanted to throw the whole thing out the window but only an idiot would do such a thing so i called vizio support and i got that there is no help over the weekend grrrr made no sense so i tried again same thing hmm so waited for Monday just staring at that not so cheap thing not doing anything all weekend ok so before i called support again i try myself guess what i have sound yah i was all set up next day zzzzzz loud bzzz was coming from speakers no clue tryed cs ahain couldn't get thru hulk angry again ok so i turn tv on and it says its doing an update after it was done tv wad slow to react to buttons being pushed so got ahold of cs told them about soubnd bar issue as well they said my board must have been fried during update so i have this young kid come over zip zop zip he does something couldnt see but didnt resolve sound bar problem said my optical wire wasnt any good that was that he leaves i turn tv on and all settings have been changed and i see that he adjusts the setting where i allow you to collect my daya hmm could make a crazy man flip out seeing that oh well all i want is somebody to email me chat with me or something to help me fix this problem of mine probaly just 1 lil switch i missed but really could you please send help see no cursing or unneeded out bursts im very proud of myself well you have a great day or evening good bye

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