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Original Comment I purchased a 58" Vizio just under a year ago and it no longer works. I contacted Visio on Jan 2nd I Sent through all the process showing receipts, going through their troubleshooting etc... I was informed a replacement would be sent and I would really dive an email within 5 days. 10 days to by no email so I contact Visio again. First they tell me I would receive email and when I explain I Sent through all their processes already they tell me there was a mishap and replacement was never put in. I requested a call back from manager, which was a waste of time. He had nothing but excuses on why replacement wasn't put into motion. The manager assured me he approved and submitted replacement personally and I would receive email within 5 days. BOOM 11 days and no email! I contact Vizio AGAIN and their reply......I will receive email in 5 days! Never will I buy another vizio. It looks like it's time for court.

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