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Terrible customer service ! Had to purchase my insurance separately. The insurance I purchased through Priceline &amp;#171; never existed &amp;#171; with the insurance company. Hopefully, will get my refund ? The staff never understood &amp;#171; Total Trip Protection &amp;#171; ! Also, had to contact the airlines for my upgrade, priceline refused to assist me. This company's bad customer service, has cost me over 500 dollars more on my trip to &amp;#171; relax &amp;#187;! Been a f-- nightmare. <br /> <br /> My last booking with this unreliable company.


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