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Original Comment I was very disappointed and disgusted today at your Arby's location on university drive in Denton texas. Today is Sunday July 23 at 1130 am. Your restraint is filthy and full of bugs. I am 51 years old and never experienced a bug crawling up my leg while I ate out. Yes this particular hug was a cricket however we were watching a roach crawl up and down a wall just before this happened. Our food was slightly cold and the cheddar cheese cups we ordered were cold enough that you could see that it comes out in a small round stream. When there is nothing to do that is exactly what your employees are doing. It appears no one has swept the floor in months. The return air vents are completely full of dirt. Several tables were dirty. I overheard a woman who just came out of the bathroom sat it was worse than a truck stop bathroom. I do have some pictures I would love to share with you if you provide me an email address. I used to love arbys however this has completely ruined me. We paid $28 and some change for our meal and threw away the majority of it. If we fall ill I will be sure to reach out again. I hope this is an isolated incident and not the norm for your franchise.

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