Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment Houston Hobby Airport. First starts off they have no system to get customers to vehicle once they have checked you in. They just randomly call names until someone answers. After waiting for fir 2 other customers to be placed in rental car that were behind me I finally have the same girl that checked me in help. She starts out by let me see what we have available and walks outside. She then proceeds to talk to another employee and passes me on to them. He takes us out to the car and we get loaded up about to sign the paperwork when the same girl comes out and calls him over and has another conversation with him. He then proceeds to come over to us and suddenly tells us that he can't place us in this vehicle because it needs an oil change. Do now we are standing old side in the cold with no coats on waiting for him to go find us a car. What becomes more troubling is when we are waiting for him to get the car another employee comes out and places another customer in the vehicle we originally started to get that needs an oil change. While the same girl that stopped me from getting it seen it and the guy that finally got us another vehicle seen it as well. So it didn't need an oil change she just wanted to give it to another customer who happened to be African American the same as her and the employees she spoke with. <br /> <br /> So I will call it what it is now because if I was African American and this happened it would be considered racial discrimination. So yes I obviously was discriminated against when they turned around and put an African American in the car that I was about to drive off with.<br /> <br /> I'm addition , the car obviously has a bad catalytic converter is bad because the car stinks inside while driving and the wipers are not good and it just happened to be raining.Not a very good experience at all.

Feedback

Your Name

Your Email

Verification