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Original Comment I went to Baskin Robbins this morning to purchase an ice cream cake for Christmas Day. Ellenton Florida location. The man in front of me was purchasing some coffees with a gift card. The cashier asked if he wanted his card back, and he questioned is there any money on it. She replied, it says zero cashback. So I nicely said zero cashback does not mean that there's zero remaining on the card, that yes, he wants his card back, he told me thank you very much. he believes there was over $100 on that card. So it was my turn to purchase a cake that stated it was 23.99. on the cake box, it was handwritten. As were all in the freezer of that same cake. She rang it up it came to 34 something which included tax. So I replied no I was not going to pay that it stated 2399. So she called over the manager who then said the cakes were mismarked that they are 32,99+ tax. So I said, no, I would pay what was on the tag. She ripped the cake out of my hands, and told me that " I guess you won't be buying this cake." Absolutely unacceptable and rude. I then replied, go and change the prices on all of those cakes. She said she was unable to do that.

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