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Fedex ground was supposed to deliver a package to my residence today 9/28,they have been here many times ,but today they had a substitute,untrained driver who claims he could not find the address,so he returned the parcel to the terminal.I in turn contacted the terminal requesting the package be turned over to home delivery so I could have on 9/29,no they can't do that I will have to wait until 10/1 for delivery.This parcel was shipped from California on 9/21,so now I will have waited a total of 11 days to receive it.In my opinion this is totally un acceptable.And I'm certainly glad to see their willingness to correct their screw ups.They just do not care,maybe the chinese should take them over!!


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