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Good afternoon: I wrote this comment to the corporate office after three (3) attempts to correct my monthly dues from 39.99 to 24.99 as agreed upon signing the contract with your representative (Tyson)in Semi-Valley, CA. location. The manager (Jilbert) promise the adjustment of our monthly dues to be corrected in time effective October 1, 2013 billing period. Unfortunately, when we check our bank account our monthly dues was over-billed. We are happy with your facility but it seems rediculous that after 3 attempts to correct the billing, there is still no resolution. Please help!


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