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Original Comment I called to rent a truck on 11-08-13 at an Oak Lawn, IL location on 89th and Cicero. They quoted the price and told me they only had a 16' available, but they would rent it to me at the 10' price because I was asking for a 10' truck. The guy takes my credit card info and says they have to run it for a dollar to validate it. Did not know I should be getting a confirmation number at this time so didn't think anything was wrong. I show up on 11-10-13, the day of the rental and there are no available trucks and they didn't even have my name in the system, but they took my credit card info over the phone 2 days prior. They did not do anything to accommodate me. Didn't try calling other locations, offer me a discount for the mix up, nope they just let me leave fumming mad and telling them I WILL NEVER USE THEIR COMPANY AGAIN. Yo can try your luck with them, but don't expect things to run smoothly for you.

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