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Original Comment Hi<br /> <br /> I have a baggage damage claim that has not been unsettled till date. It was logged by a Malaysian airlines official at <br /> <br /> <br /> <br /> Johur Bahru airport. I was told to contact the office in UAE to settle my claim since I was on quick transition/holiday <br /> <br /> <br /> <br /> with my family at that time and could not spend time to settle it there .<br /> <br /> <br /> <br /> <br /> A ground staff/official of Malaysian Airlines from Dubai called me a couple of times. However instead of getting an <br /> <br /> <br /> <br /> assurance call on the claim amount , I got into a needless cross-questioning session with him. I do trust that the report <br /> <br /> <br /> <br /> prepared by one of your own officers in Johur Bahru has credibility.<br /> <br /> <br /> <br /> I then took this up with the Sales Manager UAE and Gulf ( mr. Sudhip Valiyar) since there was no postive reponse from the <br /> <br /> <br /> <br /> airlines. However after repeated exchanges of emails with him/ his office , i still have a response from his side. It seems <br /> <br /> <br /> <br /> that there a careless attitude from their end.<br /> <br /> <br /> <br /> I want to bring this with any consumer rights protection cell/forum wherein i can expect that some one listens to my <br /> <br /> <br /> <br /> complaint and helps me with some guidance on how to reslove this issue. <br /> <br /> <br /> <br /> BTW: This incident happened in Dec 2013 and since then waiting for a resolution

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