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Original Comment After discovering that my Viacom Channels were dropped, I took the appropriate action of changing my provider. I was told in the office that I'd be due a 53 dollar refund! Then I received a bill for 247 Dollars? I called their "customer service" number and was told to disregard that bill,.. that I was indeed due a refund. I then received yet another bill ..this one for 87 Dollars. So I called "customer service" again to inquire about my "refund"... and was then told that THIS BILL WAS CORRECT? After the shady practices of lies, deceit, and clever "bill re-arrangement" I told them I would not be paying this bill. I told them to, at the very least, call it even for the dropped services without informing me. They have ALREADY sent this debacle to collections. It's clear now,.. and has been for some time,.. that after TWENTY years with this cable company that the dollar rules over customer service and customer satisfaction. I'll never pay this bill, ..and I will never return to Suddenlink ever again

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