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Original Comment Since buying my Ford Edge I have been very disappointed with the company and how they treat their customers. They hire outside help to sell their cars in tent sales, they being Parkway Ford of Sturgis MI. and dont honor the agreements made by these people. The price at time of sale didnt match the loan when we received the papers from the loan company, we took that as our mistake for not being more careful to watch everything they did, but then the warranty they said we had is not there and no one knows anything about it. The car door latch started acting up and we had to take it in to find the problem, later they charged us 562.33 to fix it, this being only after owning it for 3 months. When we go out to check the car its battery is dead oops, so unprofessional. This only seems to get worse as we go, if you take your car for an oil change at Walmart at least they clean the floor before giving it back, not this dealership. When does Ford start holding their dealerships up to a higher standard and dont higher outside help they are truly unprofessional and frauds.

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