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Original Comment I have to agree with other comments on this page, the customer service at the number listed in the product information booklet needs a total housecleaning. I spoke with three different people there today and not one was not any better than the other. They seem to have no problem being rude and then call you out for being disrespectful when you respond to that. All three told me I need to be patient. I waited eighteen days for a part that was eventually returned to them and they refused to send me another because they didn't have information confirming that. I asked for the package tracking number and sure enough it was returned. They are rude and argumentative and undoubtedly the worst customer service I have received in at least a decade. This will be the last Cuisinart product I ever buy.

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