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In 2012 I purchased a Cuisinart K-cup brewer. This unit lasted until 2016. At which time it would no longer brew coffee. The hot water would come out but it wouldn't brew with a k-cup. I contacted Cuisinart and demanded that they either repair or replace the machine. They sent me a replacement unit. This past June, 2017 the new unit gave out in the same manner. I, again, contacted Cuisinart and was told that since they only honor warranties from when the first coffee maker was purchased, they would and could not do anything about the second coffee maker. I had to borrow my daughter's old Keurig brewer so I could use up the k-cups I had left over from my last order. I have since decided to buy a regular coffee maker. At least, I'm pretty sure that will last more than a couple of years. In short, CUISINART STINKS!!! THEY DON'T BACK THEIR PRODUCTS AND THEY DON'T CARE ABOUT THEIR CUSTOMERS!!!


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