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Original Comment When I Had The Responsibility For Comparing To Remain With Comcast Or Go With Rcn For My Condo Building. The Rates I Received From Rcn Were Very Much Lower. But---what They Did Not Tell Me Is That Their Services Fees Are About Double That If Comcast. So In Effect, The Rates Were About The Same. The Only Saving Grace Is That The 6-year Contract Has No Increases. I Feel Like They (rcn) Switched And Baited Me With Their Pricing. Now When I Want To Cgange My Caller Id On Ne Of My Lines, They Flatly Said That It Can Not Be Done. That Is Bs. When I Was With Att, I Could Have Whatever Name I Wanted On My Caller Id -a Different Caller Id For Each Phone. Now I'm Trying To Get To Corporate Hdq To Talk With The President's Team To See How To Correct This Caller Id Problem. Getting A "pass-the-buck' Response Is Frustrating.

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