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Original Comment i am trying to make an official complaint about the delivery problems i am having and the staff at fed ex as this is a long standing problem that is not being resolved a driver that works out of the air terminal in mobile Alabama is driving up our neighbours driveway to deliver our packages and it is causing us great stress between us and our Neighbors and also the driver is refusing to drive up our driveway and will not deliver to the porch as is requested in our delivery instructions that were setup by the depot managers now i have a next day package that has bee a week in transit and has been out for delivery 2 days in a row and returned to the depot and still after numerous phone calls there is no sign of a delivery date given i have been lied to by your customer representatives and i have been hung up on by persons at the depot as soon as they hear my voice and that i am not American so i can only assume that all of hassle is because of prejudice for not being American so i am going to take legal action as well as report this to the corporate office and the CEO as i believe that even this communication will fall on deaf ears as it would seem that FedEx is no longer customer orientated.as can be seen from the lack of promised return phone calls that never get returned

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