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Original Comment I am very upset with the way I was treated by the Chili's in Clay, NY. I went in to have dinner and get a table for 5. They quoted me 10 to 15 minutes which was fine. I got the text message that Chili's will seat you when there is a table available. I looked at the clock and a half hour went by and I went back in and talked to the hostess and she said that she was sorry they were trying to figure out a way to make a table of 5. Which all they needed to do was add a chair to a table. So I said no problem and went back out to wait. An hour came along and we called and they told me that they texted me and we did not come in and they gave our table away. Then they proceeded to tell me that we can call back in 10 minutes and see if there is a table available. I was furious and told them never mind. I just find it funny that we got the first text, but never the second text. It had to be human error on their part because there is no way I would have gotten the first text but not the second. I will no longer be going to Chili's which is very sad because we went so many times because we love chili's. My kids even wanted to celebrate their birthdays there. I just wanted to let you know they something should be done with your waiting. <br /> <br /> Also my friend was in there to see if we were seated and they told her no. So she stopped to zip her jacket because it was freezing outside. They told her in a rude tone that she needed to wait outside. She stopped and told them that she was just zipping her jacket. <br /> <br /> I am very sad at this experience. I am sure that nothing will be done because many people don't care. I'll tell you we went to Applebee's and they treated us like we were queens.

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