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I was at your Exxon mobile at 14965 Max Leggett Jacksonville FL 32218 and started pumping gas at pump2. While it was pumping, gas was coming out of a hole in the hose. When we alerted the attendant, she refused to assist us with the bill and she also refused to contact authorities about cleaning the hazmat situation that quit obviously was dangerous given how much gas spilled. I contacted 911 to let them know about the situation. A Hazmat unit came out to clean the mess. The female at the cash register was completely useless. I seriously recommend some training on customer service and, more importantly, safety measures she should take when an event like that occurs


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