Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment On 6/29 my fiance and I visited the sunoco on our way home from work, as we do frequently. Unfortunately tonight was not like our usual stops. My fiance was preparing a drink from the soda fountain apon doing her drink slipped from her hand causing the drink to spill on the floor. Unfortunately she has issues gripping with her hands at random times due to arthritis. There was an older lady working in which was extremely displeased by the accident. She Immediately started giving horrible uncalled for attitude to my fiance and myself. As soon as I seen the spill I nicely offered any assistance as to clean up the mess and again was given attitude. Eventually the lady actually started yelling at the both of us as she was trying to dispose of the cup and get another drink. NEVER have I witnessed an entrusted employee act out in a way that left my fiance feeling ashamed, frightened, and embarrassed as her disease is not something that can be controlled. If the flipping out from the employee wasn't bad enough, there were other customers in there that had to witness the negative behavior and attitude given to my fiance and myself. I was a manager at one time in customer service, never did I think i would witness that type of behavior from an employee, especially of her age. My fiance is one of many who suffers from a specific illness that could cause an accident such as a spilled beverage. I would hope that not one person ever had to feel the way my fiance felt tonight after our encounter at this sunoco by this employee. I will do everything in my power to make sure nobody does by making tonight's incident known publicly. With my only intention is to keep anyone from feeling this way I will be sure to steer anyone away from this specific store during the night shift, or any shift this specific employee may be working on. And to be sure I will be the first to admit I gave this employee the same type of attitude back as was given to us. I am in disbelief, shocked, and upset that I will have to visit another store from know on.<br /> <br /> Hendon, pa

Feedback

Your Name

Your Email

Verification