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Original Comment I joined Gold's Gym online on June 1,2021. I though I was applying for a family membership for. Y husband and I. The charges were 35.21I reviewed my bank account on June 29, 2021 and noted that the charges increaed to $47.89 and was taken out on June 25, 2021. I called the gym and was told the fees were prorated to the 25th and there was no family plan. I requested cancellation for both myself and my husband. An email indicated it was approved but the charges were going to be taken out again on July 25, 2021 because I didn't give 30 days notice. I did give 30 days notice since I joined on the 1st, but the manager said no, it was 30 days from June 25th. I was extremely upset and the manager couldn't understand why. He talked over me the entire conversation. I asked him to provide a printed copy of the contract stating that it would be prorated to the 25th. He stated he could not do that, but neither can I . It has been extreme stressful, we find his behavior unprofessional and rude. The no contract contract is costing us an additional month charges. As new members we had no contact with the staff or manager, other than the instructors. Request cancellation effective immediately without additional charges.

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