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I just got back from Arby's on Arapahoe Rd and Jordan Rd. I ordered a #2 classic upgraded the sandwich to a Super w/ red ranch lettuce and tomato with crinkle fries and a lemonade. I also ordered a small mozzarella stick. First, I was handed my food and had to go back because the mozzarella sticks were missing. Then I bit in one on my way home and it didn't have any cheese. I bit in all 4 and sadly no cheese. I chalked it up to my bad day, but I just opened my sandwich and the bun is burnt beyond anything I've ever seen. You can actually smell the burnt smell which took over the entire sandwich. Oddly, the fries were ice cold and didn't have any salt. Unfortunately, the only edible item of my dinner was the lemonade. My total bill was $14.67. I have pictures and would be happy to share with corporate or the owner of this location. This is completely inexcusable! I tried calling the store to speak with the manager working tonight and they just pick up the phone without saying a word and hang up which is beyond frustrating!


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