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Walgreens Corporate Office

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Corporate Office Address:
Walgreen Co.
200 Wilmot Road
Deerfield, IL 60015
United States

Phone: 847-315-2500
Fax: 847-914-2804


Walgreens Corporate Office Comments

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On June 13, Ms.Toledo of your Berkeley store helped me find my way to the BART Station. I was visiting my granddaughter and being a senior was slightly overwhelmed by leaving my car, riding by rail to SF Civic Center and returning the same day. Ms. To led is a people person and a great asset. I am retired now but was ad Mr for a Fortune 500 company when I was 28. I went on to found five businesses from the period 1967 to 1986.

Anonymous 6/15/14 3:23PM


I dropped off my sons refill, they told me an hour ,i drive 15 mins out of my way to go to walgreens for all my sons med,becuase he has Autism overlapping with ADHD and currently seizure disorder,i have never seen such RUDE people in my life ,of after an hour when they said it would be done ,come back through she said another 20 mins to 30 mins ,i have 52 to fill still before yours ,are you serious ,all i asked was how much longer and she rudely told me that,my sons meds are alot of money,from now on my taking my business somewhere else...costumer service should be number 1 ,end of story,dont treat me like crap cause your having a bad day ....Never again will i go to WALGREENS after today !!!!!

Anonymous 1/15/14 1:34PM


We were in NC for Thanksgiving my husband a Veteran of 21 1/2 yrs of service developed a breathing problem got a prescription at local hospital went to walgreens in NC wanted $91 we said no thank you we will go to CVS we went to CVS the exact same brand & script $5>oo no more Walgreens for us.

Pat 12/2/13 5:25AM


I have a coupon with a code on it to receive a sample beauty box can not find any way to redeem it the promo code would you be able to help me with this. I noticed there are alot of other women having the same problem. I think you need to honor these and to keep up your reputation with these coupons you freely give out.

Anonymous 9/30/13 9:56AM


I, like so many others, are trying to redeem our coupon promo code to get our sample box from Walgreens.com/beauty within....Why is Walgreens distributing these at your stores from the cashiers when they apparently are no good?? Either discontinue the scam or send the boxes....You'll find the other ladies on your webpage and when you send theirs, please send mine, too. Sincerely,

Lindy550 7/18/13 3:37PM


Friendly store??? I think not!!!! I used to love shopping in walgreens for many years. But recently the last couple of times that i have shopped there in the middle of the day i noticed that their employees are rude and have no kind of custoner training. THIS the store in New Britain Ct on Washington St. You think that the managers there would be any better but they seem like they are more concerned with...goodness I dont even know what. They treat customers like common criminals because you walk into their store with a large purse and they try to insist that someone leave their purse behind the counter. I understand policies and things to that nature but what i do not understand is what kind of training managers recieve withwalgreens. Word of mouth is the best advertisement and i am going to make sure everyone i know who shops at this location (07585) does not shop there any longer or the company trains their managers properly!

Disgusted 4/25/13 11:12AM


I am finally tired of it. My insurance is through my wife's company and they use CVS. So my wife and daughter use CVS but, no, I have been extremely loyal to Walgreens for at least the past 13 years. I normally use the Walgreens in Royal Palm Beach, Florida 33411 in the Publix shopping center. I have had 12 surgeries in the past decade. As such I have been on many meds including my current painkillers, Avinza and percocet. I am very loyal to this store and your Pharmacy manager (Larry) is outstanding, but the rest of pharmacists are suspect-in my opinion. I am separated from wife, so I live closer to work and I get my normal meds from those locally, but for avinza I still get from RPB store because of Walgreens paranoia of FDA. I went in last night to drop off my script and for the first time in 13!!!!!! years I was told I needed a drivers license to drop it off. I thought the woman was kidding. I am partially handicapped so for me to go back out to the far end of parking lot to get ID was in itself enraging. I have never, never, ever been asked to provide picture ID when dropping a script off in 13 years-so tell me-when did this policy change and if you tell me it has been in existence for awhile then one of two things is happening-either I am being discriminated against for being older and medicated, or the pharmacy staff is improperly trained and lack a common focus. Since I get meds every month, why all of a sudden am I asked last night? I also complained back in august about service in walgreen's in lantana and when pharmacist there wouldn't fill a drug, I changed to another location that would. By the way, that extra strength medicine he didn't prescribe-I ended up in JFK Hospital with pnemonia and this is verifiable. So, I am only one customer, but my insurance and I put out 12-14 thousand a year just for my meds and I am so tired of the inconsistencies. You have a store on every other corner-why don't you have a decent trainer to imbue each staff with consistency. Alright enough of my opinions. I have 4 different walgreens that I have used because of work and homes, but I am so tired of the shoddy treatment. I am not a felon, a crack head. I work for a living and I am so tired of being treated like crap because I need a lot of meds. The discrimination of me and my medical needs are a very sore point with me, after all, you are a pharmacy-so why do you continue to exacerbate the situation by making it harder for those of us with true ailments to get meds effortlessly instead of making look like you are doing us a favor. While I was there last night, I went out to car and went back inside and a woman came up to window at same time so I let her go first, and she wasn't "carded". CVS might not be the answer, but obviously I have worn out my welcome with your group. morgan white

duchess1 4/16/13 2:49PM


i have nothing good to say about the walgreens in south sioux city nebraska my husband took 5 rolls of old film of his fathers in to be put on video and they lost it then want to call and ask what they can do for me FIND MY FILM!!!! THIS PAM AND ROSSITA NEED TO LOSE SOMETHING THEY CHERISH THEIR
JOBS!!!!!!

MISTY 4/15/13 3:26PM


Walgreens is not a drugstore any longer it is a convenience store that has more interest in selling groceries than the profession of pharmacy.
they have driven out the small independant pharamcy and replace it with a chain of stores selling groceries. My advise try and find an independant pharmacy and give thme your business.

hgian 3/28/13 2:33PM


The store located at Capital Plaza in Austin, TX is the worst place to shop. The pharmacy is so bad snd Management does not want to do anything about it. I hsvetried for sevetal days to check on a prescription and one day sat on hold for over an hour. I tried again in the evening and wss on hold over 30 minutes! Neither time did anyone ever answer the phone. I called back and did reach a manager andhe tried to say he thought there were phone issues. How did he answer on the service line if there were issues? He then said i was the third person who called to complain about the pharmacy. Really??? And still nothing done? So i went there to see if my script was done. Three people finally started calling custmers up. The one young girl finished and i wss next, well the blond lady wss having issues locating s script that had been dropped off the day before snd asked the young girl to take over. Then the blond proceeded to stock, while there wss a long line down the isle. I waited 10 more minutes and finally went to the window to tell the blond there was a long line that needed to be taken care of. She wss rude, huffy and very discourtious!! I have a degree in marketing and have worked in retail and management. Someone needs to step in and fix this store ir clise it. I have been a walgreens customer for yrs and i am pulling all my meds, from Walgreens and changing over to CVS. I have monthly scripts that need filled and then all the extras i pick up while there. I know one person is not enough, but i have alot of friends and i do talk. In todays economy, you would think they would be doing EVERYTHING to keep customers.

raespice 3/7/13 9:19PM


Hi I recently experienced horrible customer service in the pharmacy dept. I've been a loyal customer for the past 10 years and I don't play about my medications. Recently the pharmacist manager name Monique at 1891 Barataria Blvd. located in Marrero,La was beyond RUDE!! The staff needs to take classes on customer service satisfaction because with leadership disrespecting their customers the staff are doing the exact thing with no repercussions at all. I believe if Walgreens doesn't care about greeting customers with a smile, I'll just take my business elsewhere. Oh but I guess that's the motto they go by because that's exactly what the pharmacist told me if I don't like it to "take my business elsewhere " I guess they don't mind losing customers and money. I'm beyond frustrated and will no longer go to this Walgreens ever again.

Anonymous 2/6/13 12:43PM


Just so all you walgreen shoppers know. When you are checking out and the clerk asks you if you would like to use your reward points today, and you say yes. Know that you will not be receiving any reward points on anything you have purchased during that transaction. So, say you just purchased the Vicks Nyquil on the front of this weeks ad and are expecting to receive 1,000 points, you will not receive them. One of walgreens clerks did not even know this! ALWAYS.. a catch!! Walgreens used to be one of my favorite places to shop. But, prices have gone way up overnight, it seems and I hear from many lately that they don't shop there much anymore either.

Anonymous 1/21/13 3:27PM


I have had at least a dozen scripts filled at the Walgreens located at 690 Martin Luther King JR BLVD. Then one day about 2 months ago, Iwas told by the pharmacist that they are not going fill my script because I was from Flint. I told him my boyfrind stays here in Pontiac and I have never had problems before with the other guy that works here. Then he and his assistant just kept saying we are not servicing any one from Flint, we are only servicing the people from Pontiac. I told other pharmacist here in Pontiac what was told to me repeatedly, they all said the same thing, They said, he should have never had said that to you.They kept using the word servicing over & over again,I am not a car I am a person who needed her meds.

koko 1/1/13 11:05PM


No one answers phone on Friday 12/14/12 at 11:45 am Your Balance Rewards coupon received today @11:10 am is not worth the paper it is printed on as must be used 12/15 or 12/16. I have more important things to do in the next 2 days, hosting a dinner party, transporting children to Christmas Eve Church program rehearsal, sing two services on Sunday and attend another community event. Also local store was out of selection of advertised special of 2/$9 so was charged full price for one No offer of rain check by uncaring clerk. You seem to have big problems at Walgreens. Noted overall rating 2.3 out of 5 when visited this site to find phone number!!!

Anonymous 12/14/12 10:09AM


As soon as I got insurance coverage, Walgreen's quadrupled the price of my compounded prescription! This is one reason why insurance costs so much. It was really coming out of my pocket since I had a deductible to pay.
Shame on you Walgreen's! I will not patronize your chain of stores again.

Anonymous 11/4/12 2:49PM


I transfered my Rx's to walgreens and did not recieve the $25 walgreens card. Guess why. I am on medicare even though my meds are covered by other insurance. I will absolutly not buy another item at walgreens and I will make sure everyone I know hears about this inequality.

Anonymous 10/31/12 10:39AM


I cant find your e-mail so I thought you might look here.



Wish to report that a certain Mr. Vaughn M. Rosario know for being a "quick change artist"



On or about or between the periods of 8 October to the present (I am sure) but it has been going on for a very long while the way I understand, the mentioned person along with 2 other men have been going into the stores along the Eastern Coast in particular the Southern States. He /they would make small purchases and confusing the cashiers and switch money how it all works I don't know however he does this deed as if it were a full time job. Although I have written the stores most hit by him and his team I felt I needed to take it one step further. Once again the go State to State.



As we get to the Christmas Holiday Season I heard him say that it's PAYDAY because the stores would be very busy. They hit stores at all times of the day and night. He said they like Wal-Mart because they hire dumb people. HIS WORDS



He also said that, Target has face recognition software so he does not go there often. The popular stores are:



• Wal-Mart's and Super Wal-Mart's



• Publix supermarkets



• Burlington Coat Factory



• Marshals clothing



• Ross Clothing and



Walgreens Centers and drug stores







The man does not work for a living has a few cars and a lux apartment in Miami. He is a manipulator and a con artist. I heard him say that his brother was stupid to get caught in L.A. (Vincent Rosario).



You may ask how I came across this information. My son was running around this individual and he almost got himself in to problem. He realized the danger.



His face book is:







The van in the photo is the auto he uses he just had Florida plats put on it, it may not be in his name. He lives in Miami Beach, Florida









I hope this information will be of some help,



A concerned parent



Florida

happygroup 10/27/12 12:12PM


Iam amazed at the poor treatment I just received from the person in the pharmacy department. I needed to have my husbands medication filled and the response I received was nasty, rude and left me feeling like a common criminal. We have the same medication filled at the Walgreens at US 1 and Prima Vista in Port St. Lucie Flordia. While I realize and totally understand being causious when filling prescriptions for certain types of medication. It is not acceptable to be spoken to with anything other than respec t. I asked to have this prescription filled at 1645 EST. The employee responded saying I'm not filling this,you have to have the doctors office called and a reason for the prescription. The voice tone and her body language was less than professional. I told her the doctors office was still open, which it was. She told me no its not. I asked her to please look at my husbands history and she would see that this is a regular medication which is filled monthly at this same location. Her response again was, what don't you understand. This is not getting filled. I explained that this is always filled here and that I have not been asked for the reason my husband takes the medication. I did not receive an answer. She returned the prescription and she walked away from the drive in window, not even giving me a chance to say anything else. We are very careful and have the medication filled at the exact time a new prescription would be available for processing by our insurance.

I am still speachless at her behavior and attitude. What a shame that people like my husband who rely on this type of medication are treated as if they are doing something wrong.

nancyomystic 10/26/12 2:33PM


Walgreens-
You have some serious issue with your employees/managers. I recently starts shopping at your store a few months ago just to give you the benefit of doubt that after all these years maybe your policy toward customers service has changed but was I wrong. You have such rude, unprofessional workers and some managers speak to you as if I go in the store asking for charity. As of today, this will be my last and final trip shopping at your store. I'll make sure all my friends and family don't shop there as well. I'm more than happy to hand over my hard earning to a companies that would appreciate it with a smile not with such rudeness.

Anonymous 10/4/12 9:59PM


Friendly Neighborhood Drug Store ? I Think Not !!
A few years ago, I entered the Walgreen's on 1st and Tangerine to purchase Prilosec. To my amazement, it necessitated me locating a clerk to unlock the precious commodity. According to staff, it had a high potential for theft. I inquired at the time why they didn't place it behind the cash register, negating the hassle of waiting for staff to initiate the lock and key escapade. Yet another sign of the times, I thought, and accepted their policy.
This past Sunday, the 16th, however, I found that Walgreen's "new policy" had taken their Prilosec security measures to a whole new level. After finding staff and waiting for them to unlock the 'over-the-counter' medication, I was told staff would hold on to the Prilosec and I was to inform them when I completed my shopping, at which time they would bring it to the register for me to purchase.
Congratulations Walgreen's ! At 55 years old, I was well on my way to leaving this world having never experienced being treated as though I was untrustworthy. Perhaps not the most egregious act, but to those of us who live our lives making certain to give respect to all we meet, it comes pretty darn close. Is the potential threat of losing a few dollars really worth insulting the entire community?

Kathy 9/17/12 10:03AM

Friendly Neighborhood Drug Store ? I Think Not !!
A few years ago, I entered the Walgreen's on 1st and Tangerine to purchase Prilosec. To my amazement, it necessitated me locating a clerk to unlock the precious commodity. According to staff, it had a high potential for theft. I inquired at the time why they didn't place it behind the cash register, negating the hassle of waiting for staff to initiate the lock and key escapade. Yet another sign of the times, I thought, and accepted their policy.
This past Sunday, the 16th, however, I found that Walgreen's "new policy" had taken their Prilosec security measures to a whole new level. After finding staff and waiting for them to unlock the 'over-the-counter' medication, I was told staff would hold on to the Prilosec and I was to inform them when I completed my shopping, at which time they would bring it to the register for me to purchase.
Congratulations Walgreen's ! At 55 years old, I was well on my way to leaving this world having never experienced being treated as though I was untrustworthy. Perhaps not the most egregious act, but to those of us who live our lives making certain to give respect to all we meet, it comes pretty darn close. Is the potential threat of losing a few dollars really worth insulting the entire community?

Kathy 9/17/12 10:02AM


I believe that Walgreens is hiring incompetent people. Most, not all do not have knowledge on how to deal with customers. Your compann needs to add this to their training program.. They may have a degree but they are incompetant on speaking with people, They are RUDE and talk to you like you are stupid.
They do not seem to care about their jobs, especially on the phone, This includeds some managers as well For example store 06866. The only store I liked was on Touhy Ave west of Harlem Ave. Chicago. The store 06866 makes many mistakes. They insisted, that my script was not there.They want to give the impression that they are always right and are very rude. They also need lessons on how to speak on the phone in a professional manner.!!

Thank you

jovnena2 9/6/12 9:43AM

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