Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment I am a long time customer of about 18 years with Mediacom in Columbus Georgia. Up until Tuesday of this week I thought that the customer service was pretty good. But for the past couple of days 2 technicians have serviced my cable on 2 seperate days causing me to miss work and they still have not repaired the problem I have with their longtime cable service. My service was fine until the technicians went poking around in my walls and atic and ultimately disconnecting wires in my family room wall jack causing me to not have any cable service in the family room at all. Not even local channels. the Technician was only suppose to connect the HD box to my new 60&quot; set. After researching I have since found out that I do not need an HD box on a new 60'Smart tv to get HD quality. Its already built in my set, and the technician should have known this already. I am going into day 3 without any cable service on this particular set after receiving cable service in this room for over 15 years. All I want is just to get back the same service I had before Mediacom went tampering with my wires causing me to loose cable service in my family room. Over the years I have heard people complain about the poor and unporfessional customer service but defended Mediacom, but after this very unprofessional substandard service that I have received the past 2 days I am beginning to feel the exact same way. It seems mediacom have gotten over their head and cannot provide the quality traditional service they once had. <br /> <br /> Signed<br /> Shame, Shame, Shame on you!

Feedback

Your Name

Your Email

Verification