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Original Comment I have been on many cruises. Always would highly recommend this cruise line over others. My cruise on the Dream from Oct 5 - Oct 12 was terrible. Not only did I have to ask for CLEAN TOWELS because the ones hanging in bathroom was dirty, room service DID NOT bring napkins or silverware 3 mornings, bloody napkin was sent once. Cabin person NEVER came to introduce himself...I called him on my Tuesday evening to ask WHY I did not have a towel creature in my cabin. He said, &quot;I guess I forgot.&quot; Had to ask for husband's golden pin. Took 2 days to get. Ask could we maybe go to Formal Dining Room later since ship was 5 to 6<br /> hours late getting to san juan because of medical emergency. A female behind customer desk named Dana was VERY RUDE and said NO. This is only a few problems we had. I am so disappointed with Carnival Cruise Line.

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