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To it may concern:<br /> <br /> I have just returned from a horrible experience at your Framingham Massachusetts store. The night shift ending at 7 PM including and especially the supervisor and all the employees under her have acted most unprofessionally.<br /> <br /> <br /> <br /> I also own a retail store and cannot even believe how the employees were acting. <br /> <br /> <br /> <br /> I have spent thousands of dollars at that location. And found the yelling and screaming and irresponsibility of moving carts with no regard to the safety of customers reprehensible.<br /> <br /> <br /> <br /> I am currently a quadruple amputee in a large electronic wheelchair. Two of the girls ,one of which was ,the supervisor on shift could not control the cart and if not for two of the customers they would've injured me severely.<br /> <br /> As we all tried to leave the store and purchase items they began yelling and screaming across the shop in Spanish to each other, it was totally rude and many people left without purchasing.<br /> <br /> When the supervisor kept announcing that it was 50 5 o'clock... It was completely unacceptable there is no 50 5 o'clock in America ??? The last time I checked English was the primary language in this country and screaming from the front to the back consistently for over a half hour is just bad business. <br /> <br /> <br /> <br /> Your corporation needs to take a good look at that store. When I explained there was no 50 5 o'clock and if they could please stop screaming I had four women including your supervisor and a man surround me sreaming at me that I was mean and I was a racist. Two of the women including your supervisor on that shift began yelling at me that they could do whatever they wanted?? Not to a customer they can't , In any country or any language.<br /> <br /> <br /> <br /> I hire people from all over the world who do not act like your employees. Other customers began yelling at them that they should apologize at the very least, To ME.<br /> <br /> These are employees of yours, holding your corporation liable for this incident, and I expect something should be done about this. That was criminal, verbally assaulting a handicapped person never mind the other customers.<br /> <br /> This should not be tolerated by your corporation or any store supervisor should not act the way she acted to all of us.<br /> <br /> <br /> <br /> I expected a response in a timely manner to this unacceptable situation.<br /> <br /> <br /> <br /> WITHOUT<br /> <br /> warm regards, <br /> <br /> Susan Lane


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