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Original Comment I was on a Delta airlines flight to Dtw Detroit metropolitan airport i booked a car from hot wire Hugh mistake when I landed and took the shuttle to the car rental company they informed me that I had to use a credit card in which I had left at home I had already paid for the car with my fidelity debit card I was stranded and didn't have a car to get to my destination l called Hotwire to find out if I could get a refund or go another rental car company in the area no one would help me I have the app I message customer service and talk to someone in customer service in which I explained to the customer service agent about my situation they will very rude and told in the message that would be my problem I ask the agent for a supervisor at that point he/ she disconnected the message

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