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Original Comment I have had issues with RCN over the past few days trying to get a tech to come and fix a broken coaxial cable to one of my tv's. A tech said they came to my door and rang it today, Friday 6/25. He also said he called my phone. I have been home all day and my wife, who works from home has been here also. No one has come to the door. I have received no phone calls from a tech or supervisor. <br /> The people I call at RCN are all polite and very professional. However, nothing is getting resolved. I should not have to wait for a second o third appointment to fix the issue. I should not have to listen to a tech say they called me or rang my doorbell when they did not.<br /> I am a former telecommunications cable splice, installations and repair technician of 40 years. I have never treated a customer or been treated in the manner RCN has treated me. I am not pleased with RCN's service and just want the problem fixed.

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