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BasicTalk Corporate Office

BasicTalk corporate office headquarters location, phone number, address and feedback

Please find details for the BasicTalk corporate office below. We do our best to keep this information current, but if you are aware of any updates to the BasicTalk corporate office headquarters information we have, please feel free to submit an update.

Corporate Office Address:
23 Main Street
Holmdel, NJ 07733
United States

Phone: 732-528-2600
Fax: 732-231-6783

BasicTalk Corporate Office Comments

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PLEASE DO NOT PURCHASE Basic Talk!! They take your money and for anything other than termination you are unable to speak to anyone! On May 5th I called and spoke with a 3rd world representative to terminate my service and considered it done. Silly me he only did not terminate my service they withdrew money from my account the same week. As I said there are no representatives to resolve anything so you send an email and wait for 24 hours. This person did not cancel my account and now I have another bill which they are REQUESTING payment. Presently they owe me one month now they want me to pay for two without their service. My present company can verify termination for this Basic Talk does not have porting services. I called he termination center, spoke with the person whom I suppose that this is his only job since he is the only live person that anyone is able to contact. I want my money back and I will go to the BBB and any other place that I need to. Basic Talk your public representative needs more education or a desire to do his job.

Faye 6/29/14 5:06PM

I am having trougle with my lines, could it possible that i haven't received a power cord with my basic box. I am using another company power cord, does this matter. Also, it takes too long for a chat Rep to speak with me. I usually speak with a Anton but, now no one is answering my chat call. I waited for over 5 minutes and still no one. I guess they are tired of hearing from me. I cannot get any long distance calls and I don't know why. I can't even call out. It could be a minor cable hook I don't know. This is the second time I came back with you. Maybe that is the problem that I am possible being ignored, I hope not

Martha 1/7/14 10:20AM

After almost 40 years employed as a LAN Administrator I have canceled my contract with BasicTalk and received a refund from Walmart. Two units failed to produce the desire results. I have been forced to use Skype for my audio call.

rfigura1954 7/16/13 7:01PM

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