Report Abuse

Flag a comment for removal

Please use the form below to report a comment to us. We do our best to monitor user comments and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this comment to our attention.

Report Abuse

Original Comment We flew with a group of France on Delta out of Orlando. The flight was supposed to go from Orlando to Atlanta to Venice. Instead, we were delayed in Orlando arrived to Atlanta late and rerouted to Paris and then on to Venice. Our group the booked the same flights so we were all together was all separated. By the time we finally got to Venice our bags were no longer available to any of us. One party finally received theirs before we boarded our cruise ship. My bag however was in Boston and were told it was up to the airlines as to when they would ship it to us. We asked that it just be sent back to our home address and hoped it would be there when we got home. Somewhere during the cruise we were informed that the bags were back in Atlanta. From there one bag went back to Orlando while the other one was sent to Venice to be sent to Athens to meet a cruise ship we were no longer on. When we reached our home destination in Orlando we were able to retrieve one bag but are still missing a bag. Since being home we have called every single day to inquire about our luggage. Some days all we get is sorry we don't know where your bag is and sometimes we have representatives that are more helpful but at this point (2 1/2 weeks later) we still have no answers as to where our bag is. Deltas response was to give us 5000 sky miles, which we will not use because after all of this we will never fly Delta again. I'm at the point that I am ready to get an attorney to see what other options we have. We have followed all guidelines and done everything asked and required and are getting nowhere. And all of this doesn't even include all of the negative nasty employees that we have encountered. Someone needs to do something!

Feedback

Your Name

Your Email

Verification