Posted by Old and Pissed!
This company should be shut down! They sell defected or incomplete products and even if you contact them in a timely manner, they still never do anything to make THEIR mistakes right! I purchased a front loading washer and an extended warranty, over $860, and the machine quit working within three months of owning it. Contacted Samsung, multiple times, had it serviced three times and it still sits, unworking, and Samsung still sit with their thumbs up their buts doing absolutely nothing to make it right! I have emails where they blew smoke up my butt, telling me I would receive a refund, but here it is, a year later and I am still getting the run around but no refund! I have all the paperwork and emails printed and have started a complaint with our Attorney General and I suggest everyone who has been reamed by this company to do the same. Something has to be done to them for screwing over so many people! I am on a fixed income, as a lot of people are, and I neither the hard working people who trusted them, can afford to just sit back and be taken like this company so obviously does to a lot of people!